Have you locked yourself out of your car?
Read this!

We understand how frustrating it Is to experience a breakdown, you were going somewhere and now your journey has been interrupted however breaking down can also  be dangerous both on the Motorway and country roads. Here’s what you need to do to stay safe before you call us, and while we’re on our way.

  1. Make sure you’re in a safe place. Move your vehicle off the road if possible (watch out for any soft verges), or pull up onto the hard shoulder if you’re on a motorway and can’t turn off at the next exit. Make sure you stop as far to the left as you can, with the wheels turned to the left.
  2. Put your hazard warning lights on. If it’s dark or foggy, keep your sidelights on too.
  3. Stay well away from moving traffic. It’s usually safest to get out of your car (using the doors facing away from passing traffic) and wait behind a barrier. If you’re on a motorway, move up the bank if you can. Leave animals in the car.
  4. Wear a reflective jacket if you have one.
  5. Don’t put a warning triangle on the hard shoulder if you’re on a motorway – it’s not safe. If you’re on a road and it’s safe, you can put a warning triangle at least 45m (50 yards) behind your vehicle.
  6. Call us on

    028 9503 0255

     
    if you need our help, or use our app. Don’t attempt even a simple repair if you’re on a motorway.
  7. If you don’t have a mobile, walk to an emergency phone on your side of the carriageway. Follow the arrows on the posts at the back of the hard shoulder – the phone is free and connects directly to the police.

Remember that the hard shoulder is only for emergencies, not for making calls, having a stretch or toilet stops.

On a smart motorway?

There’s no hard shoulder, so follow these steps instead.

  1. Stop at an emergency refuge area (ERA), motorway service area or leave at the next junction.
  2. If this isn’t possible, try and get the vehicle off the carriageway.
  3. If you have to stop in a traffic lane, turn on your hazard lights as soon as possible.
  4. If you’re in the left-hand lane, and it’s safe to do so, get out of the vehicle on the left-hand (passenger) side and wait behind the barrier.
  5. If you can’t get out, or you’re in another lane and it’s not safe to leave the vehicle, stay in the car with your seatbelt on and dial 999.
  6. If you stop in an ERA, you must use the SOS phone to contact the Regional Control Centre when you stop, and before you leave.

More about smart motorways

Vulnerable situations

If you have a disability which is stopping you from following these steps, keep your seatbelt on, switch on your hazard warning lights and use your phone to call us or the emergency services.

If you feel at risk from another person, get back into your vehicle using a left-hand door and lock all doors. Leave your vehicle again as soon as you feel this danger has passed.

If you can’t get to the hard shoulder, stay in your vehicle unless you can be absolutely sure it’s safe to leave it. Put your hazard lights on, keep your seatbelt on and call the emergency services

Call FREE on:

028 9503 0255

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The only good part of the day was meeting your mechanic and the treatment we received from your company.
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Excellent speedy service, professional and friendly too. I needed my car moved in a hurry, found their website and gave them a call. They came out ASAP on a busy Friday night. Good price too. Highly recommended!!!
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Fast and efficient recovery service. I was given an ETA of 3+ hours elsewhere but this driver arrived within one hour! Very reasonably priced, many thanks!
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My car broke down on the M2 and NI Car Recovery were there in 20 minutes! They brought my car to my local garage, what started off as stressful experience turned out ok.
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Leaving for work my car wouldn't start , I called NI Car Recovery who arrived quickly and got my day back on track.

Get A Quote

The rate we charge is based on the work required and we only charge what is absolutely necessary to get you back on your journey or transport to your garage or home. While we have seen competition charge much higher rates we keep our profit margins low so we can grow our customer database. As a family operated business we have the authority to give you the best quote. So, if you find a better quote out there, let us know and we'll try our best to beat it for you. We are fully insured unlike other recovery companies so please don’t ask us to quote against them.

FAQ

We are priced to offer professional recovery assistance, you may be searching for cheap car recovery Belfast however its important the provider has insurance and fully trained drivers like us.

Just get in touch and we will provide you with a quote 

We can comprehensively cover the greater Belfast area with our fleet of recovery trucks within 30 minutes, we will advise you of times, costs and potential delays.

We have special recovery vehicles and professionally trained staff for every eventuality.

Yes we do, if you would like to try yourself we have written a thorough guide for how to change a tyre.

We are fully trained professional mechanics and if the car is repairable we will fix it, if not you can advise as to which garage or destination you want us to transport the car to. 

Yes are are fully insured and accredited. The majority of professional recovery companies have insurance, we would advise to avoid those without even if they appear cheaper.

 

We provide recovery for any eventuality including motorways, country roads everywhere in between.

A lot of our call outs are to people’s homes for flat batteries, flat tyres, non starts etc….

Yes we can, this is a common mistake and we can help get you back on the road in no time!

Yes we can help, flat batteries are very common especially in the colder months, we will have the car started and you back on track in no time!

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207 Lisburn Road, Belfast, BT9 7EJ

07834 133553

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